Privacy Policy
This Privacy Policy describes how myfamilyfarmer.online collects, uses, and discloses your Personal Information when you visit or make a purchase from the Site.
Collecting Personal Information
When you visit the Site, we collect certain information about your device, your interaction with the Site, and information necessary to process your purchases. We may also collect additional information if you contact us for customer support. In this Privacy Policy, we refer to any information that can uniquely identify an individual (including the information below) as “Personal Information.”
Device Information
Examples of Personal Information collected: Version of web browser, IP address, time zone, cookie information, what sites or products you view, search terms, and how you interact with the Site.
Purpose of collection: To load the Site accurately for you and to perform analytics on Site usage to optimize our Site.
Source of collection: Collected automatically when you access our Site using cookies, log files, web beacons, tags, or pixels.
Disclosure for a business purpose: Shared with our processor Shopify and other service providers as necessary.
Order Information
Examples of Personal Information collected: Name, billing address, shipping address, payment information (including credit card numbers, UPI details), email address, and phone number.
Purpose of collection: To provide products or services to you to fulfill our contract, process your payment information, arrange for shipping, and provide you with invoices and order confirmations.
Source of collection: Collected from you.
Disclosure for a business purpose: Shared with our processor Shopify, payment gateways, and fulfillment service providers.
Customer Support Information
Examples of Personal Information collected: Information provided during interactions with our customer service team.
Purpose of collection: To assist with queries and provide customer support.
Source of collection: Collected from you.
Minors
The Site is not intended for individuals under the age of 18. We do not knowingly collect Personal Information from children. If you are the parent or guardian and believe your child has provided us with Personal Information, please contact us to request deletion.
Sharing Personal Information
We share your Personal Information with service providers to help us provide our services and fulfill our contracts with you. For example:
We use Shopify to power our online store. You can read more about how Shopify uses your Personal Information here: Shopify Privacy Policy.
We may share your Personal Information to comply with legal obligations or protect our rights.
Behavioural Advertising
We use your Personal Information to provide targeted advertisements or marketing communications we believe may interest you. For example:
We may use Google Analytics to help us understand how customers use the Site. You can read more about how Google uses your Personal Information here: Google Privacy Policy.
You can opt out of targeted advertising by visiting the Digital Advertising Alliance’s opt-out portal at DAA Opt-Out.
Using Personal Information
We use your Personal Information to provide our services to you, which includes offering products for sale, processing payments, shipping and fulfillment, and keeping you up to date on new products or services.
Lawful Basis (GDPR Compliance)
If you are a resident of the European Economic Area (EEA), we process your personal information under the following lawful bases:
Your consent;
The performance of a contract between you and the Site;
Compliance with legal obligations;
For our legitimate interests, which do not override your fundamental rights and freedoms.
Retention
We retain your Personal Information for our records unless and until you ask us to delete this information.
Cookies
Cookies are small pieces of data stored on your device that help improve your experience on our Site. We use cookies for functionality, performance, and analytics. You can manage cookies in your browser settings, but this may affect your experience on our Site.
Do Not Track
Please note that we do not alter our data collection practices when we detect a "Do Not Track" signal from your browser.
Your Rights (GDPR and CCPA)
Access: You have the right to access the Personal Information we hold about you.
Erasure: You can request that your Personal Information be deleted.
Portability: You have the right to request that your Personal Information be transferred to a new service.
If you are a resident of California, you have additional rights under the California Consumer Privacy Act (CCPA). You can learn more and exercise your rights by contacting us.
Changes
We may update this Privacy Policy to reflect changes to our practices or for operational, legal, or regulatory reasons.
Contact Us
For more information about our privacy practices or to file a complaint, please contact us by e-mail at myfamilyfarmer1111@gmail.com or by mail at:
My Family Farmer
Bhosale Nagar, Range Hill Road, Pune - 411007, Maharashtra, India
+91 8080898316
